A receipt is issued at the end of each class, to reflect attended classes. Please enquire at reception. This can be taken to your health care provider for a rebate.
Our classes will always be conducted by a trained physiotherapist, ensuring you continue to receive a Physio Exercise Class rebate.
After making your purchase online, you can select a particular class or a group of classes. Classes are run by the Instructor shown on the online class schedule. We endeavour to always provide accurate information regarding the Class Instructor, however, this might change at late notice due to unforeseen circumstances.
Make sure you use your Physio Exercise sessions before their expiry dates (10 Pack – 3 Months, 20 Pack – 6 Months & 40 Pack – 12 Months). After using all of your paid Physio Exercise sessions, or the expiry date of your paid purchase has lapsed, you need to make another online purchase to continue booking and attending further Physio Exercise classes. All people attending a class must have received a physiotherapy assessment within the last six months; allowing us to comply with private health insurance requirements for rebates.
It is the responsibility of the participant to pay and book online for their classes, however, if you need any assistance, please contact our friendly staff on 9583 5248 or email firstname.lastname@example.org and we will assist you as able.
Fees are not refundable once paid, except under exceptional circumstances.
Health insurance claims must be claimed manually, not via HICAPS.